Refund Policy
At Harmony Haus by Gary, we are committed to ensuring every client is fully satisfied with our organizing services. We take great care in providing personalized, high-quality solutions designed to create calm, functional, and clutter-free spaces. However, we understand that plans may sometimes change, and we strive to handle every situation fairly.
Service Refunds
Deposits: All deposits made to secure an appointment are non-refundable, as they reserve dedicated time with our professional organizers.
Cancellations:
Cancellations made at least 48 hours before your scheduled session can be rescheduled at no additional charge.
Cancellations made within 48 hours of your appointment may be subject to a cancellation fee of up to 50% of the service total.
Refunds After Service:
Because our services are time-based and customized, refunds are not available once a session or project has been completed.
However, if you are not completely satisfied, please contact us within 3 business days of your appointment, and we’ll make every effort to resolve the issue through follow-up support or adjustments.
Gift Cards and Packages
Gift cards, prepaid sessions, and bundled service packages are non-refundable, but they may be transferred to another person upon request.
Rescheduling
We understand that schedules can shift. You may reschedule your appointment up to 48 hours before the session without any penalty.
Please note that repeated rescheduling may incur additional fees.
Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact us:
📍 Harmony Haus by Gary: 7 St Lea Ct, Saratoga Springs, NY 12866
📞 (518) 316-1683
📧 hello@harmonyhausbygary.com